Landlord/Tenant Complaint Form

If you would prefer to file your complaint by mail, click here for instructions for using our printed complaint forms.
Please capitalize the first letter of the consumer's name and address and the business's name and address.
CONSUMER INFORMATION
Please complete the following information about the consumer involved in this dispute.
* Denotes Required Fields

*Last Name:
*First Name:
*Prefix (e.g. Mr., Mrs., Ms., Miss):
*Street Address:
Street Address 2 (if necessary):
*City:
*State:
*Zip Code:
*Best Telephone Number To Use During the Day:
Alternate Telephone Number :
E-mail Address:
Please enter only the primary e-mail address at which you would like us to contact you. Please type your address carefully with no extra spaces or characters. An incorrect e-mail address may delay action on your complaint.
If someone other than the consumer should be contacted about this complaint, please provide the name and telephone number of the contact person:
How did you hear about our office?

BUSINESS INFORMATION
Please complete the following information about the business against which you are filing this complaint.

*Name of landlord or management company (on lease):
*Address (Please note: in order to assist you, it is important for us to have the full address of the landlord or management company. If you are not able to provide the landlord's or management company's address please write "unknown"):
Address 2 (if necessary):
*City:
*State:
*Zip Code:
*Primary Telephone Number (Please note: in order to assist you, it is important for us to have the telephone number of the landlord or management company. If you are not able to provide the landlord's or management company's telephone number, please write "unknown"):
Alternate Telephone Number:
Fax Number:
E-Mail Address:
Web Site Address:
Name of Management Company (if any):
Address:
Address 2 (if necessary):
City:
State:
Zip Code:
Primary Telephone Number:
Alternate Telephone Number:
Fax Number:
E-Mail Address:
Web Site Address:

Information About The Transaction Involved In This Dispute

How did you hear about the rental property?
Did you pay an application fee?noyes
What was the amount of the application fee?
Do you have a copy of the application? noyes
Did you sign a lease? noyes
If yes, on what date did the lease go into effect?
What date did you move into the rental property?
Did you pay a security deposit?noyes
If yes, what was the amount of the security deposit?
Have you paid other fees?: noyes
If yes, please describe the other fees paid:
Have you ever received an eviction notice? noyes
If you or your landlord or management company have terminated the lease, on what date was the lease terminated?
*Briefly describe your dispute:
*What would you like the landlord or management company to do to resolve your complaint?
If "Other", please describe:
If "Refund", please state the amount desired:$
*Do you have a copy of your lease or any other documents that support your complaint? (e.g. rental application, correspondence from landlord or management company, eviction notice, etc.)noyes
Please list the types of documents you have that support your complaint here and send us a copy (no originals, please) of those documents, following the instructions at the end of this form.:

Steps You've Taken to Resolve Your Complaint:

Have you contacted the landlord or management company about your complaint? noyes
Most recent date on which you contacted the landlord or management company about your complaint:
Name of the person to whom you complained:
Have you filed a complaint with any other government agency? noyes
If yes, which agency?
Has a lawsuit been filed in this matter? noyes
Please note that while you may file a complaint for informational purposes with this office in addition to filing a lawsuit, we cannot represent you or provide legal advice on your lawsuit.
If yes, who initiated the lawsuit?
If yes, do you have a private attorney representing you in your lawsuit? noyes

Please note, this office cannot represent you or provide legal advice. If you have an attorney, you should continue to follow his/her guidance. If you do not have an attorney, you may wish to consult one for advice on pursuing this matter.
Instructions for Completing your Complaint:
1. Review the information you have provided above and make any needed corrections.
2. Click the Submit button below.
3. Print two copies of the Confirmation page.
4. Mail a copy of the Confirmation page (all pages please) along with any supporting documents.
Please remember that it is important for us to have copies of all relevant documents to properly handle your complaint. If you have any documents that support this complaint (such as the lease, rental application, correspondence, eviction notice, etc.), please mail a copy of those documents (no originals) along with a copy of your Confirmation form (all pages please) to the Consumer Protection Division. Once your documents are received, we will proceed with processing your complaint.
* Denotes Required Fields

If you experience a problem while trying to submit your complaint, you may contact our office at 410-528-8662, Monday through Friday from 9:00 a.m. to 3:00 p.m. or send an e-mail describing the problem to: consumer@oag.state.md.us You will receive a response during regular business hours.